Common questions

Within 48 hours of the walkthrough for most projects. If drawings are still moving or the scope is unusually large, we will give you a date up front and hold it.

No. Our employees are all W2 employees. They are well trained and have been at ECM for an average of 11 years, which is why the crew in your building tends to be the same faces month after month.

Yes. We carry a strong safety record with an excellent EMR, we are fully insured and bondable on request, and certificates go to your team before we mobilize. Additional insured endorsements are routine.

Both. A single final clean is a perfectly good reason to call, and plenty of our long-running recurring accounts started as one.

By scope, not by a flat per-square-foot rate. A warehouse shell and a finished clinic are not the same job at the same size. You get a written scope with add/alts laid out, so you can compare our bid line by line against anyone else’s.

Yes. We run several buildings for the same property or asset manager. Each property gets its own agreement and its own scope, with the same team and the same point of contact across all of them.

The Colorado Front Range, Denver, Boulder, Broomfield, Westminster, Arvada, Thornton, Longmont, Louisville, Lafayette, Superior, Erie, Fort Collins, Loveland, Greeley, Castle Rock, and Colorado Springs. If you are outside that footprint, call anyway and we will tell you honestly whether we are the right fit.

Usually. Most office and medical accounts run after the building empties; schools and recreation centers need a mix of overnight and staged daytime work. We build the schedule around keeping your building usable.

For most Front Range projects, within a few days of an executed contract. For tight closeout deadlines, call. We have put crews on site the next morning more than once.

A rough clean happens during construction to clear debris and keep trades moving. A final clean happens after trades are out and makes the space presentable for the owner walk. A puff clean is the pass between that walk and turnover: glass, fingerprints, and anything disturbed by punch work. See post-construction cleaning.

Yes. Minor cabinet, flooring, and trim touchups, caulking, standard lock changes, door and hardware adjustment, HVAC filter replacement, and minor light maintenance, with supervision, tools, and consumables included. It is meant to stop your team chasing six subcontractors for the last five percent of a project.

Yes. Maintenance, paint, carpet cleaning, and unit cleaning, sequenced by us so your team makes one call instead of four. See unit turns.

Yes. We handle all interior glass and ground-level and low-rise exterior glass directly, and coordinate high-rise work through vetted partners we have used for years. Either way it is one call and one invoice.

Yes. We run parking lot and site sweeping for commercial properties across the Front Range. Drive aisles, parking structures, loading areas, and construction sites. It is usually scheduled alongside pressure washing. See exterior and floor care.

Yes. We use HEPA filtration, hospital grade disinfectants, color-coded equipment, disinfectant dwell times, and clean-to-dirty sequencing. Our work has been inspected by an infection preventionist. See healthcare.

Most clients supply their own paper, soap, and liners. We can supply and restock them and bill it back if you would rather not manage it, but most accounts prefer to buy their own. Either way, we tell you when stock is running low.